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Last updated: 3 March 2026

1. Acceptance

By creating an account or using Transcribr (“the Service”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Service.

These Terms constitute a legally binding agreement between you and Transcribr (“we”, “us”, “our”), operated from Barcelona, Spain.

2. What the Service does

Transcribr is a multi-tenant platform that transcribes and summarises audio and video content. Features include file upload, automated transcription, AI-assisted summarisation, meeting bot recording, and integrations with third-party services (GitHub, Slack, Notion, and others).

3. Accounts

You must provide accurate information when registering. You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. Notify us immediately at contact@transcribr.co if you suspect unauthorised access.

You must be at least 16 years old to create an account.

One person may not maintain more than one free account. Organisations may create team workspaces under a single subscription.

4. Acceptable use

You agree not to:

  • Upload, transcribe, or process content you do not have the right to use
  • Record or transcribe any conversation without the knowledge and consent of all parties required by applicable law
  • Use the Service for any unlawful purpose or in violation of any regulation
  • Attempt to gain unauthorised access to the Service, its infrastructure, or other users’ data
  • Reverse-engineer, decompile, or extract source code from the Service
  • Use automated means (bots, scrapers) to access the Service outside of the official API
  • Resell or sublicence access to the Service without our written permission
  • Engage in any activity that could damage, overload, or impair the Service

5. Recording consent — your responsibility

This is the most important clause if you use the meeting bot or upload recordings of conversations involving other people.

Recording laws vary by jurisdiction. In many countries and US states, all parties to a conversation must consent before it can be recorded. In Spain and across the EU, recording without consent may violate the GDPR and criminal law.

You are solely and exclusively responsible for:

  • Ensuring that all participants in any meeting or conversation you record or transcribe through the Service have been informed of and have consented to the recording
  • Complying with all applicable recording consent laws in your jurisdiction and the jurisdiction of each participant
  • Any claims, fines, or legal actions arising from your failure to obtain required consents

We provide technical tools. We do not monitor the content of recordings for consent compliance and cannot do so. By using the meeting bot or uploading recordings of conversations, you represent and warrant that you have obtained all necessary consents.

6. Payment and billing

Subscriptions

Paid plans are billed on a monthly or annual basis as selected at checkout. Subscription fees are charged in advance.

Cancellation

You may cancel your subscription at any time from the Billing section of Settings. Cancellation takes effect at the end of the current billing period. We do not provide pro-rata refunds for unused time within a period, except where required by law.

Failure to pay

If a payment fails, we will make reasonable attempts to collect it. Access to the Service may be suspended after a failed payment. We will notify you by email before suspension.

Price changes

We will give you at least 30 days’ notice of a price increase before it applies to your subscription.

Taxes

Prices are displayed exclusive of taxes unless stated otherwise. You are responsible for any applicable taxes in your jurisdiction.

7. Your content and data ownership

You own your content. This includes all audio and video files you upload, all transcripts and summaries generated from them, and any other content you create using the Service.

By using the Service you grant us a limited, non-exclusive, worldwide licence to store, process, and display your content solely as necessary to provide the Service to you. We do not use your content to train AI models. We do not sell your content.

When you delete content or close your account, we delete your data in accordance with our Privacy Policy.

8. Our intellectual property

The Transcribr platform, including its software, design, trademarks, and documentation, is owned by us and protected by intellectual property law. These Terms do not grant you any rights in our intellectual property beyond the limited right to use the Service.

9. Service availability

We aim to keep the Service available but we do not guarantee any specific uptime. The Service is provided on a reasonable-efforts basis. We may perform maintenance (with advance notice where possible) or experience unplanned downtime.

We are not liable for losses arising from unavailability of the Service.

10. Termination

By you

You may close your account at any time from Settings. Upon closure we will delete your personal data in accordance with our Privacy Policy.

By us

We may suspend or terminate your account immediately if:

  • You breach these Terms
  • You engage in fraudulent, abusive, or illegal activity
  • Your payment obligations remain unmet after reasonable notice

We will give reasonable advance notice for terminations that are not the result of a breach or illegal activity.

Effect of termination

Upon termination, your right to use the Service ceases. Content you have not exported will be deleted within 30 days.

11. Limitation of liability

To the maximum extent permitted by applicable law:

  • The Service is provided “as is” without warranties of any kind, express or implied
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages (including loss of data, loss of profits, or business interruption)
  • Our total aggregate liability to you for any claim arising under or related to these Terms shall not exceed the greater of (a) the amount you paid to us in the 12 months preceding the claim, or (b) €100

Nothing in these Terms limits liability that cannot be limited by law (including liability for fraud or death or personal injury caused by negligence).

12. Indemnification

You agree to indemnify and hold harmless Transcribr and its officers, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Service, your content, your violation of these Terms, or your violation of any third-party rights (including recording consent obligations).

13. Governing law and disputes

These Terms are governed by the laws of Spain. Any dispute arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Barcelona, Spain, without prejudice to any mandatory consumer protection rights you may have under the law of your country of residence.

14. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by email at least 14 days before they take effect. The “last updated” date at the top reflects the current version. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

15. General

Severability. If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

No waiver. Our failure to enforce any provision does not constitute a waiver of our right to enforce it in the future.

Assignment. You may not assign your rights under these Terms without our consent. We may assign our rights in connection with a merger, acquisition, or sale of assets.

16. Contact

Transcribr Barcelona, Spain contact@transcribr.co